The Pet Sitter’s Guide to Managing Last-Minute Requests Like a Pro
Jennifer Santamarina
July 28, 2025
Pet parents can be frantic.
A sudden work trip. A canceled sitter. An emergency vet visit.
Their stress gets dumped on you—with texts at 10PM and “Can you come now?” messages.
But here's the truth:
You don’t have to let their chaos become yours.
Here’s how pro pet sitters handle last-minute requests without losing their cool:
✅ Set Clear Boundaries
Don’t wait until you're overwhelmed. Communicate your working hours and emergency fees upfront. Add them to your booking policy so there’s no confusion when the request comes flying in.
✅ Use a Booking System That Works for You
Manual scheduling = delays, miscommunication, and double bookings.
With an automated system like Canery, you can approve or decline urgent bookings instantly, without back-and-forth texting.
✅ Filter Urgency from Panic
Not every “urgent” request is a true emergency. Use intake forms or quick booking questionnaires to assess the situation quickly. Canery helps automate that too.
✅ Have a Pre-Made Emergency Workflow
Templates for quick replies. A checklist for drop-ins. A go-bag by the door. You’re not just a sitter—you’re a system.
💡Pro tip:
You don’t need to say "yes" to every client to be professional. You just need a process that keeps you calm, consistent, and in control.
Canery helps pet sitters like you handle urgent requests without the stress.
Try it free and get back to focusing on what you do best: caring for pets, not chasing texts.